Updating Your Billing Information with Holo Alert

To update your billing details, you can reach out to our Support Team via email or phone.

Via Email

1. Send an email to our Support Team at support@holoalert.ca.
2. The subject of the email should be "Update Billing Information."
3. In the body of the email, kindly indicate that you wish to update your billing information. Do not include any sensitive billing information such as your credit card number or bank account details in the email.
4. Our Support Team will get back to you within 24 hours with a secure form for you to fill out your new billing details.

Via Phone

1. Call our Support Team at 1-888-411-HOLO (1-800-411-4656).
2. Once connected, please tell the representative that you wish to update your billing information.
3. The representative will guide you through the secure process of updating your billing details over the phone.

Please Note: Do not provide your sensitive billing information through non-secure means such as regular emails, instant messages, or social media platforms. We will never ask for your credit card information or any other sensitive billing details through these non-secure channels.

Your security is very important to us, and we handle your billing information with the utmost care. When you provide your billing information over the phone, it is entered directly into our secure system and is not written down or stored elsewhere. The secure form we use for email updates is also designed to keep your information safe.

Thank you for choosing Holo Alert. If you need any further assistance or have questions about our security procedures, please do not hesitate to reach out to us at support@holoalert.ca or 1-888-411-HOLO (1-800-411-4656).

Remember, at Holo Alert, your peace of mind is our business.