Troubleshoot charging and battery issues

If your device won't charge or you're seeing frequent low battery warnings, try these steps first.

Quick checks

• Confirm the charger is plugged in securely.
• Make sure the device is seated correctly on the charger.
• Try a different outlet if possible.
• Let it charge for at least 30–60 minutes before testing.

Battery draining faster than expected

• Battery life varies by device and usage.
• Building a consistent charging routine usually resolves most concerns.

If charging still isn't working, email support@holoalert.ca and tell us which device you have.