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What happens if a payment is missed

What to expect and how to get back on track.

If a payment doesn't go through, we'll contact you so you can update your payment method.

What you'll receive

  • An email from us letting you know a payment was missed.
  • A secure link to update your payment details.

What to do

  • Use the secure link to update your payment information.
  • If you need help, email support@holoalert.ca or call 1 888 411 4656.

We recommend keeping your email address up to date so you don't miss important notices.